Before returning a product, please contact us to request a return.
If you return a product without informing us, it may result in us being unable to process your return.
Please mention your order number, the item you want to return and the reason.
Refunds are processed to the card/method of payment that was used in the original order.
An item can be returned if it is faulty or damaged and we will replace this item for you. You should notify us as soon as you are aware of this.
An item can also be returned to us if you experience a reaction, images will be requested and you will fill out a reaction form.